Stuck with a global payroll vendor that controls your records? What your contract, GDPR Article 28 and the EU Data Act give you, a step-by-step data request, and how to avoid lock-in next time.
Looking for a Gusto Alternative? Choose the Type of Provider First
Payroll software like OnPay costs about the same as Gusto; a PEO like Justworks costs far more but bundles benefits. Published prices, a 12-person worked example and a switching plan.
Your Payroll Provider’s Support Got Worse. The Liability Didn’t Move.
Support quality is the wrong thing to judge a payroll provider on. The IRS is explicit that the employer is ultimately responsible for deposits and payments, and a payroll service provider or reporting agent assumes none of that liability. Here is which of the four third party payer arrangements you actually signed, how to verify deposits yourself in EFTPS instead of trusting a portal screen, the support and SOC 1 questions that matter, and how to switch at a clean quarter boundary.